海外からご注文のお客様へ For customers ordering from overseas


・This is a guide for customers who purchase using a company that acts as an agent for overseas shipping.
Credit card usage from overseas may be blocked by security depending on the credit card you are using.
It may be resolved by using Paypal.
try it.

・alice auaa 直営WEB STOREの国際発送ではなく、国際発送代行業者をご利用の場合、以下の点にご注意ください。
・alice auaa Please note the following points when using an international shipping agency instead of international shipping from a directly managed web store.

・There is no guarantee of the quality of the ordered product if it is opened by a third party other than customs and the customer.

・In addition, we do not guarantee if the product is lost, damaged or soiled.

・Exchange is possible only if we have sent the wrong item.
However, the shipping charges for returns are as follows.

・We will bear the shipping cost for returned goods from the delivery address of the order (address in Japan).
Customers are responsible for shipping charges and customs duties for international shipping.

・Please use it after acknowledging the above.